Further confirming Heathrow's status as the worst commercial airport in the OECD

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The meltdown at Heathrow’s Terminal 5 continues. The BBC is reporting that British Airways is admitting that they have fifteen thousand stranded bags at Heathrow and that a internal source admits that the number could go as high as twenty thousand.

How badly bungled has this opening been? Well, it turns out that BA’s own employees couldn’t even find the right parking garage when they reported to work on day one.

Amusingly, BA’s own website claims that “It shouldn’t take long to get from Check-in to Departures.” They apparently left out the bit where passengers sit for hours and hours in Departures waiting for flights that never take off….

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This page contains a single entry by Paul published on March 29, 2008 10:36 PM.

On the other hand, maybe making plans to go anywhere may prove to be moot was the previous entry in this blog.

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