So I'm paying my bills last night, and I get to an invoice from BMG Classical Music service. I had, at some point in the past, acquired "music points" which I used to buy a couple of CDs. Two things to note here:

  1. You can apply your "music points" to the purchase price of a CD, but not to the shipping and handling; and
  2. There's no option to pay by check -- they insist on a credit card, even though they'll take checks for product ordered the regular way -- just space for your credit card number. The worst part is that there's an option that would allow BMG to automatically charge your card for purchases. Which is, of course, really great for BMG, which is trying to sell stuff on an opt-out basis. It is, however, really sucky for Joe Consumer.


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This page contains a single entry by Paul published on February 8, 2002 2:49 PM.

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